Refund Policy

1. Returns & Eligibility
We accept returns on non-custom items within 14 days of delivery. Items must be unused, in original condition, and include all packaging. Custom artwork is non-refundable.

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2. Refund Process
To request a refund, email us at [Your Email] with your order number and reason for return. Once we receive and inspect the item, we will notify you of approval or rejection. If approved, refunds will be processed to the original payment method within 5-10 business days.

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3. Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days with photos of the item and packaging. We will offer a replacement or full refund.

4. Non-Returnable Items

• Custom and commissioned artwork

• Digital downloads

• Gift cards

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5. Late or Missing Refunds
If you haven’t received your refund within 10 business days, check with your bank or credit card provider. If the issue persists, contact us at info@rebekahjo.art.

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6. Exchanges
Exchanges are only available for damaged or defective items. Contact us within 7 days for assistance.

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7. Changes to Refund Policy
We reserve the right to update this policy at any time. Changes will be posted on this page.

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8. Contact Information
For refund inquiries, email us at info@rebekahjo.art